Task Force on Veterans’ Health: Project Learning Period Summary

Published November 25, 2025

The North Carolina Institute of Medicine (NCIOM) began convening a task force in the summer of 2025 to identify actions to improve access to and the experience of care in community-based health care settings for those who have served in the military, their families, and caregivers. The goal of this work is to address:

 

 

  • Systems around community health care provision for Veterans.
  • Community health care provider Veteran cultural competency and provider capabilities related to billing common payers for Veteran care.
  • Health-related needs of Veteran family members and caregivers.
  • Veteran knowledge of health-related service availability.
  • Capacity of health-related services for Veterans.
  • Transition experiences from active duty to civilian or reserve status.
  • Empowerment of community-level efforts to support Veteran and family member health and well-being.

To inform the development and scope of the task force, NCIOM staff undertook a six-month learning period to better understand the landscape of Veteran services and needs in North Carolina. This report summarizes the lessons learned from this period.

Abstract

The North Carolina Institute of Medicine (NCIOM) began convening a task force in the summer of 2025 to identify actions to improve access to and the experience of care in community-based health care settings for those who have served in the military, their families, and caregivers.

 

To inform the development and scope of the task force, NCIOM staff undertook a six-month learning period to better understand the landscape of Veteran services and needs in North Carolina. This report summarizes the lessons learned from this period.